1 Unit 4 Business Functions and Key activities

In engineering organisations, what does the core function often revolve around?

• Manufacturing products and delivering technical services.

• Organizing social events and recreational activities.

• Managing financial portfolios and stock investments.

• Providing legal advice and handling lawsuits.

Why does each stage of manufacturing require careful planning?

• To maximise efficiency and minimise waste.

• To increase the number of workers.

• To make the process slower.

• To use more expensive materials.

What is the purpose of inspections and tests in manufacturing?

• To ensure that products meet specifications and comply with standards such as ISO 9001.

• To increase the cost of production.

• To delay the manufacturing process unnecessarily.

• To reduce the number of employees required.

What does supply chain management ensure?

• The right materials and components arrive at the right time and cost

• Only local suppliers are used

• Production is always outsourced

• Only international manufacturers are involved

An aerospace engineering company may outsource the production of specialist components to suppliers in another country.

• True

• False

What could happen if there are delays or poor-quality supplies in the supply chain?

• Production lines could halt

• Costs decrease

• Competitiveness increases

• Nothing happens

What is the main aim of customer relations?

• To increase product prices

• To create positive experiences that foster loyalty, trust, and repeat business

• To reduce customer feedback

• To avoid communication with customers

Which of the following can result from poor resource management?

• Increased efficiency

• Inefficiencies, overspending, or delays in production

• Higher profits only

• Faster project completion

Fill in the blank: Staff management involves supervising, coordinating, and supporting employees throughout their ________, from recruitment and training to performance evaluation and offboarding.

• lifecycle

• holiday

• budget

• uniform

Which of the following is a benefit of regular appraisals in staff management?

• Identifying strengths and areas for improvement

• Increasing product prices

• Reducing communication

• Hiring new staff only