problem solving

1. The first step in problem solving is:

• Implementing a solution
• Identifying the problem
• Evaluating alternatives
• Choosing tools

2. In cybersecurity, defining the problem clearly helps to:

• Assign blame
• Focus resources on the root cause
• Reduce transparency
• Avoid evidence collection

3. Which of the following is part of the problem-solving cycle?

• Guessing solutions
• Identifying, analyzing, solving
• Ignoring assumptions
• Accepting defaults

4. When solving problems, assumptions should be:

• Hidden and unchallenged
• Identified and tested
• Ignored completely
• Taken as true always

5. In root cause analysis, the “5 Whys” technique is used to:

• Avoid responsibility
• Explore deeper causes
• Generate random options
• Increase costs

6. Which problem-solving technique involves breaking issues into smaller parts?

• Brainstorming
• Divide and conquer
• Trial and error
• Red herring

7. Brainstorming in cybersecurity problem solving is most useful for:

• Generating multiple solutions
• Confirming biases
• Hiding assumptions
• Skipping evaluation

8. Which step follows generating alternatives?

• Implementation
• Evaluation of alternatives
• Identification of problems
• Blame assignment

9. In decision-making, a “trade-off” means:

• Ignoring risks
• Balancing competing priorities
• Choosing randomly
• Avoiding alternatives

10. Which of these is an example of a well-defined cybersecurity problem?

• “Hackers are everywhere”
• “The server was breached at 2am through SQL injection”
• “Systems are not safe”
• “Security is weak”