BASIC CLASS BATCH 35 LAMPUNG

How do you say “bunga nya sudah saya taruh di meja ya pak!”?

• I have setted the flower on the table sir
  
  

• I was set the flower on the table sir

• The flower has been set on the table sir

• The flower is set already sir

“Receptionist” works at the…

• Kitchen
  
  

• Front desk

• Garden

• Swimming pool

Which one is a room type in a hotel?

• Single room
  
  

• Big room

• Normal room

• Ordinary room

A person want to state a proper argument. He needs…?

• speaking

• Opening – claim - closing

• Opening – content - closing

• Considering

“Housekeeping” is responsible for…

• Cooking food

• Cleaning rooms

• Driving guests

• Carrying luggage
  
  

What is the main purpose of language?

• chatting

• to communicate

• to be understood

• people need it to speak

What a proper word to say to a guest, before they check out?

• How is your stay at our hotel sir/madam?

• Thank you for the stay !!!

• Ready to go sir/madam?

• Wow so nice to see you again sir/madam!!

Which one is a polite expression to offer help?

• “Do you mind if I give you a hand sir/madam”
  
  

• “Give me your bag please!”

• “Do it yourself Can’t you sir/madam?!”

• “Let me know if you need help sir/madam”

“Room attendance” usually helps with ….. except?

• setting room request

• Luggage

• Cooking

• Cleaning windows

What does “mengganti” mean?

• replacing things
  
  

• fixing things to a new condition
  
  

• finding for the best thing

• going for taking another thing