HPE & Aruba August 2025 Competency Exam

TRUE or FALSE: Effective immediately US Holiday will be treated as regular working day

• TRUE

• FALSE

TRUE or FALSE: Unpaid leave during US Holiday will be take against the attendance rate of the game changer

• TRUE

• FALSE

TRUE or FALSE: Only RAW cases are included in the computation of RYOE percentage

• TRUE

• FALSE

TRUE or FALSE: We should copy our mentors on our responses for Visibility, Monitoring & Proactive Coaching

• TRUE

• FALSE

TRUE or FALSE: The Triage team can answer our Technical questions. We no longer need to reach out to partners

• TRUE

• FALSE

TRUE or FALSE: One-time consideration for late or short notice VL is no longer an option. We can no longer adjust/tweak the E-start schedule since we already have our workforce team.

• TRUE

• FALSE

TRUE or FALSE: Vacation leave should be plotted at least 2 weeks ahead of time

• TRUE

• FALSE

TRUE or FALSE: HPE & Aruba cases wit APC products should be redirected back to assigner for them to send it to APC POC.

• TRUE

• FALSE

TRUE or FALSE: The number of engineers who can take leave during the US holiday is limited to 3 per support.

• TRUE

• FALSE

TRUE or FALSE: Unpaid leave will be deducted from the 13th-month pay

• TRUE

• FALSE