Collection & CI Process Training

Outright disapproval is allowed; Outright approval is not allowed.

• TRUE

• FALSE

The CIR can be accomplished within 3 to 5 days after the release of the unit

• TRUE

• FALSE

Open-ended questions are answerable by Yes or No.

• True

• False

There is no difference between the Credit counselor and Credit Investigator

• TRUE

• FALSE

The final maneuver is a collection tool that should be done every 30th of the month.

• TRUE

• FALSE

A process of gathering factual data and information as a basis to evaluate a credit application

• Credit Evaluation

• Credit Investigation

• Credit Collection

It is a part of the pre confirmation /CI process where you can verifiy an applicant if he/she is known by their neighbors

• 30-10 House technique

• 20-10 House technique

• 30-20 House technique

This is the process where you will ask the applicant about any discrepancy of information gathered during the pre-confirmation and actual interview.

• Post-confirmation

• Pre-qualifying

• Credit Evaluation

A tool of collection where the customers payment is recorded.

• Daily itinerary

• Sales invoice

• Individual ledger

NP Action plan is a collection meeting done every ___ of the month?

• 30th

• 5th

• 25th