Conflict Resolution and Mediation Quiz

What is the first step in resolving a conflict according to the text?

• Carry Out the Solution

• Evaluate the Solution and Renegotiate, If Necessary

• Agree on a Solution

• Identify Solutions Both Parties Can Support

What is often necessary for both parties to reach a solution?

• A third party must decide

• Both parties must compromise

• One party must win completely

• One party must give up entirely

What should be done if the agreed solution is not working?

• Ignore the issue

• Find a new conflict

• Blame the other party

• Renegotiate the solution

What role does a mediator play in conflict resolution?

• Supports one party

• Decides the outcome

• Ignores both parties

• Acts as a neutral third party

What is a compromise?

• An agreement where both sides lose

• An agreement where one side gives up

• An agreement where both sides give in a little

• An agreement where one side wins

What is the purpose of peer mediation in schools?

• To create more conflicts

• To avoid conflicts

• To resolve conflicts through trained students

• To punish students

What should you do if you feel uncomfortable telling a friend how you feel during a conflict?

• Ignore the conflict

• Talk to other friends about it

• End the friendship

• Work on solving the conflict

What is the role of a mediator during mediation?

• To ensure everyone is heard

• To make decisions for the parties

• To ignore the conflict

• To take sides

What is the first step in the role-play exercise for managing a conflict with a friend?

• Agree on a solution

• Set up a time to discuss the conflict

• Evaluate the solution

• Ignore the conflict

What should you do if a compromise cannot be reached?

• Ignore the conflict

• End the relationship

• Agree to disagree

• Force the other party to agree