Front Office Abbreviations Quiz

What does 'Arr' stand for?

• Reservation

• Departure

• Check-out

• Arrival

What is the meaning of 'Dep'?

• Arrival

• No Show

• Departure

• Out of Order

If a guest's ETA is 6 PM, what does ETA mean?

• Estimated Time of Arrival

• Early Ticket Allocation

• Estimated Time of Departure

• Emergency Travel Arrangement

What does 'FIT' refer to in the context of guests?

• Family Inclusive Tour

• Fixed Income Traveler

• Free Independent Traveler

• Full Independent Traveler

What does 'VIP' stand for?

• Very Important Person

• Very Interesting Person

• Variable Income Person

• Vastly Important Person

If a booking is CXL, what does it mean?

• Confirmed

• Cancelled

• Checked-in

• Checked-out

What does 'CO' refer to in hotel terms?

• Check-in

• Check-out

• Customer Order

• Cancellation Order

If a room is OOO, what does that indicate?

• Out of Options

• Open for Occupancy

• Out of Order

• Occupied On Occasion

What does 'RevPAR' measure?

• Rate of Guests per Room

• Revenue per Available Room

• Room Price Average

• Room Availability Rate

What does 'FB' mean in hotel bookings?

• Fixed Board

• Family Booking

• Free Breakfast

• Full Board