Lesson Wrap up

What does "Impact" refer to in online communication?

• The sender’s purpose in delivering the message.

• How your message is actually understood by others.

• The type of language you use in your message.

• The context in which a message is delivered.

Which of the following describes the gap between "intent" and "impact" in online communication?

• The sender’s ability to clearly express their message.

• The difference between how you intend to communicate and how the message is received.

• The emotional tone used by the sender in delivering a message.

• The number of words or sentences used to convey a message.

Which of the following describes "Misunderstanding" in communication?

• When both the sender and receiver have a clear understanding of the message.

• When the sender uses complicated language that confuses the receiver.

• When someone says one thing, but the person understands something different.

• When a message is delivered without an emotional tone.

Which strategy is most effective to reduce misunderstandings in online communication?

• Rely on the receiver’s ability to infer the meaning behind the message.

• Use clear language and ask for clarification if the message is unclear.

• Avoid asking follow-up questions, as it may seem redundant.

• Send messages quickly, assuming that your recipient understands your intent.

When revising a message that may be unclear, which of the following steps should you take?

• Make the message longer to ensure all points are covered.

• Simplify the message and double-check if it aligns with your intended meaning.

• Change the medium of communication to ensure clarity.

• Focus only on correcting grammar and spelling errors, not the overall message.

Which of the following defines "Intent" in communication?

• How a message is received and interpreted by others.

• The emotional response to a message.

• What you mean to say or how you're trying to communicate.

• The length and complexity of a message.

Write down the four strategies to reduce misunderstandings in online communication. Strategy 1: ________

• Reread messages

• Ignore messages

• Send random emojis

• Reply instantly without reading

Write down the four strategies to reduce misunderstandings in online communication. Strategy 2: ________

• Use emojis

• Ignore messages

• Send random links

• Avoid replying

Write down the four strategies to reduce misunderstandings in online communication. Strategy 3: ________

• Be clear with your messages

• Use complex language

• Ignore feedback

• Respond emotionally

Write down the four strategies to reduce misunderstandings in online communication. Strategy 4: ________

• Ask for feedback

• Ignore responses

• Use complex jargon

• Avoid clarifying questions