Design Thinking Process Review

What is the first step in the Design Thinking Process?

• Empathize

• Define

• Notice

• Ideate

Scenario Question
After testing your prototype, you received a mix of positive and negative feedback. How do you reflect on what you learned and decide what to do next?

• Focus on fixing the negative feedback first and ignore the positive

• Analyze both the positive and negative feedback to identify patterns and areas for improvement

• Discard the feedback and move forward with the original plan

• Wait until you have enough feedback from more users before making any changes

Which step involves understanding the needs of those we’re designing with?

• Test

• Empathize

• Prototype

• Reflect

Scenario Question:
After interviewing several users about their experiences at the local library, you have a lot of information. How do you turn all that data into a clear problem you want to solve?

• Prioritize the issues based on frequency and impact

• Summarize the findings into a single broad statement

• Develop a set of possible solutions before identifying the problem

• Look for data points that support your original assumptions

What is Confirmation Bias?

• Prefer ideas that support what you already believe

• Prefer not to "rock the boat" and go with the group's ideas

• Prefer to follow the ideas of an authority figure

• Prefer to go with the ideas that are most readily available

Scenario Question:
Your team has a clear problem: students are often distracted when studying at home. What’s the best way to come up with a variety of creative solutions to this problem?

• Look for examples of similar problems solved by other apps

• Hold a brainstorming session and encourage wild ideas

• Focus only on solutions that fit within your budget

• Find out what parents think is best for students

What does Authority Bias refer to?

• Preferring ideas from people similar to yourself

• Preferring to follow the ideas of an authority figure

• Preferring ideas that support what you already believe

• Preferring to go with the ideas that are most readily available

Scenario Question:
Your group has chosen one idea to help students focus better at home. How could you create a simple prototype to show how your idea would work—without building the full product yet?

• Create a detailed, fully functional version of the product

• Draw diagrams of the idea without building anything

• Build a quick, low-cost version to demonstrate key features

• Make a pitch presentation to describe the product

Which bias involves preferring ideas that are most readily available?

• Halo Effect

• Horn Effect

• Availability Bias

• Similarity Bias

Scenario Question:
You’ve built a basic version of your app that helps students manage screen time. What steps should you take to test it and find out what works or doesn’t work?

• Run usability tests with students, asking them to use the app and provide feedback

• Ask the school administration for their opinion on the app

• Launch the app to the public and wait for reviews

• Only ask developers to test the app for technical issues