HCI-Chapter 3

A team proposes a robot server that takes orders and entertains customers. What design concern should they first address?

• Feasibility and user acceptance
• Marketing strategy
• Hardware production
• Profitability

Designers are comparing two robot concepts—one for entertainment, one for utility. What are they analyzing?

• Assumptions and claims
• Software efficiency
• Prototype cost
• Coding process

When designers take something for granted without proof, what are they making?

• An assumption
• A claim
• A theory
• A model

A designer states that a robot waiter will solve the labor shortage. What is this statement called?

• A claim
• An assumption
• A framework
• A theory

During early ideation, the team questions their assumptions and explores research evidence. What process is this?

• Working through assumptions
• Evaluating prototypes
• Defining the system image
• Testing models

The design team analyzes issues in existing apps before proposing improvements. What are they exploring?

• Problem space
• Design space
• User interface
• Usability metrics

A company develops a high-level description of how a new system operates. What are they creating?

• Conceptual model
• System prototype
• User interface
• Storyboard

When designing, the team uses familiar analogies like a ‘desktop’ to help users understand new systems. What concept is being applied?

• Interface metaphor
• Interaction type
• Design sprint
• User mapping

An app design uses a card layout to organize content into small sections. What is this an example of?

• Card metaphor
• Prototype model
• User feedback loop
• Design pattern

Which of the following is NOT a benefit of interface metaphors?

• It limits designer creativity
• It makes learning easier
• It provides familiarity
• It aids accessibility