Supply Chain Management Quiz

According to the text, what percentage of companies with high-performance supply chains outperform their competitors, according to the 2014 Deloitte survey?

• 65%

• 72%

• 79%

• 85%

Which of the following is a main benefit of a well-designed supply chain strategy?

• Immediate tax reduction.

• Improved customer relationships and satisfaction.

• Hiring more staff.

• Complete elimination of competition.

The first core component of the supply chain discussed in the text is:

• Operations.

• Distribution.

• Integration.

• Purchasing.

According to the Integration section, what is reduced by having a single, reliable source of information?

• Advertising costs.

• Employee salaries.

• Human error and shortages.

• Number of suppliers.

What do operations need to monitor output and forecast patterns?

• An accurate, real-time representation of inventory.

• A greater number of warehouses.

• Reducing product variety.

• A larger marketing team.

The function of the right software in Operations includes:

• Creating advertising campaigns.

• Aligning operations with the rest of the business.

• Designing product packaging.

• Managing employee payroll.

In the Purchasing component, what does demand forecasting offer?

• A method to reduce salaries.

• A way to change the product brand.

• A solid method for having the right product, in the right quantity, at the right time.

• A strategy to merge with competitors.

To optimize the Distribution component, the delivery and returns process should be:

• Completely outsourced.

• Centralized for a real-time view.

• Managed by each store individually.

• Eliminated to save costs.

The text emphasizes that a successful supply chain strategy in South Africa and the Middle East must be:

• Fragmented and specialized.

• Consolidated from the beginning.

• Copied from competitors.

• Changed monthly.

What does supply chain software enable in the Purchasing process?

• Securing the most competitive prices and most reliable products.

• Designing new products.

• Managing the company's social media.

• Conducting job interviews.