AKH - Meeting 10

What is the main purpose of a filing system in a hotel?

• To decorate the office

• To make document searching faster and easier

• To reduce the number of employees

• To replace digital systems

Which of the following is an example of a hospitality document?

• Guest reservation form

• Personal diary

• Cooking recipe at home

• Shopping list

Filing documents by A–Z based on guest names is called…

• Numerical filing

• Chronological filing

• Alphabetical filing

• Subject filing

Why is documentation important in hotel administration?

• To record all administrative activities as evidence

• To make the office look full of papers

• To confuse new employees

• To waste time organizing data

Which tool is most commonly used for digital filing in hotels today?

• Stapler

• Filing cabinet

• Cloud storage (e.g., Google Drive)

• Whiteboard