FL DOH PST Workbook Section 1 Quiz

It is not necessary for the PST to be available in the event of a natural disaster, as they are usually victims of the same natural disaster.

• True

• False

Enhanced 911 (E911) is the technology implemented in Orange County, FL that pinpoints the caller’s location with greater precision for mobile phones.

• True

• False

The first 911 call was made in Haleyville, FL.

• True

• False

The acronym PSAP stands for Public System Answering Point.

• True

• False

Answering non-emergency and emergency calls, gathering information, prioritizing calls and providing pre-arrival instructions are all primary responsibilities of the call taker.

• True

• False

List 2 examples of state statutes that governs the PST’s actions.

Treating all individuals with impartiality and respect, regardless of the circumstances is defined as

Professional dress code usually addresses foot wear, (a)   and clothing.

This act established 911 as the national emergency number and created the National 911 Program. It is responsible for implementing policies and programs to improve the 911 system.

List any two benefits of maintaining personal hygiene and a professional appearance.