Z-009-2:2015 CA01 (COMMUNICATION APPLICATION)

What are objectives of two way communication?

• To agree

• To inform

• To persuade

• To solve problem

What are the main steps of the two way communication process?

• Sender, receiver, feedback.

• Sender, feedback, receiver.

• Receiver, feedback, sender.

• Feedback, sender, receiver.

Which statements is TRUE about information feedback?

• Response of the receiver only.

• Response of the sender only.

• Response of the receiver that reaches the sender

• Response of the receiver and sender simultaneously

What are the procedures for selecting the appropriate language used when communicating?
I.           Target group

II.          Topic of communication

III.        Purpose of communication

IV.       Technique of communication

• I and II

• I and IV

• II and III

• III and IV

How can information be disseminated to the workers at a workplace?

• Manually

• Electrically

• Mechanically

• Electronically

Which is NOT a way of communication?

• Hearing

• Respond

• Presentation

• Self assumption

How can two way communication skills be practiced in the workplace?

• Through meetings

• Through social relationship

• Through writing relationship

• Through movement relationship

How can the massage effectively delivered by a speaker to the recipient?

• Called repeatedly

• When it is delivered in person.

• When it is sent with full confidence.

• When it was understood and meet objectives.

List the objectives of communication?

• To persuade.

• To solve the problem.

• To convey the information

• To manage a organization.

What are the benefits of disseminate information to the workers?
I.           For promotion

II.          It helps in planning

III.        Builds public relations

IV.       Implementing decision

• I, II and III

• I, II and IV

• I, III and IV

• II, III and IV