chương7-8

Allowing employees to take a full-time operational role at another company is known as

a(n):

• transfer.

• expatriate assignment.

• sabbatical.

• externship

Providing employees with the opportunity to get away from the day-to-day stresses of their job and acquire new skills and perspectives is known as a(n): 

• transfer.

• expatriate assignment.

• sabbatical.

• externship.

Mentoring and coaching are two types of _____ that are used to develop employees.

• interpersonal relationships

• formal education programs

• assessment exercises

• job experiences

Turnover initiated by the organization, often among people who would prefer to stay, is:

• involuntary turnover.

• voluntary turnover.

• external turnover.

• internal turnover.

Turnover initiated by employees, often whom the company would prefer to keep, is:

• involuntary turnover.

• external turnover.

• voluntary turnover.

• internal turnover.

Organizations that introduce _____ rating systems where low performers are systematically identified and, where necessary, eliminated from payrolls often experience quick improvement gains in the range of 40 percent.

• forced distributions

• paired comparisons

• critical incident

• alternation

Whistle-blowing is making grievances public by going to:

• top-level management.

• friends and family.

• the labor union.

• the government

An employee who engages in absenteeism or tardiness most represents:

• behavior change.

• psychological withdrawal.

• physical withdrawal.

• physiological withdrawal

Denise is very dissatisfied with her job situation, but she does not perceive any other

employment opportunities, so she stays and spends most of the workday dreaming about

nonwork matters. Which of the following behaviors is she experiencing?

• Physical withdrawal

• Psychological withdrawal

• Change behaviors

• Physiological withdrawal

The degree to which an employee identifies with an organization and is willing to put forth effort on its behalf is called:

• job satisfaction.

• organizational identification.

• organizational commitment.

• organizational satisfaction.