Restaurant order problems

Problem: The soup is too spicy.

• A. I'm afraid the soup is too spicy to eat. Would it be possible to get a replacement?

• B. Excuse me, I'm afraid my spoon is dirty. Could I have a clean one, please?

• C. My steak seems a little undercooked. I ordered it medium. Could it be cooked a little longer?

• D. The soup is too spicy to eat. Can I get the replacement?

You ordered a vegetarian meal, but it contains meat.

• A. Excuse me, could we have the bill, please?

• B. I ordered the vegetarian meal, but I see meat here. Could you confirm if this is the right dish?

• C. Could I get more ice for my drink?

• D. I ordered the meat meal, but I see veggies here. Could you confirm if this is the right dish?

Ketchup is missing from your table.

• A. My ketchup is too sour, and has a little smell.

• B. Excuse me, the ketchup is too sour. Could I have mustard instead, please?”

• C. Excuse me, could we get the ketchup, please?

• D. Excuse me, the ketchup is too sweet. Could I have mustard instead, please?

Your ice cream is melted when served.

• A. Could I get a refill on my drink?

• B. Excuse me, I'm afraid my ice cream spoon is dirty. Could I have a clean one, please?

• C. Excuse me, the portion size is too small.

• D. Excuse me, this ice cream is melted. Could you bring me a new one, please?

You want to thank the waiter politely after they solved your problem.

• A. Excuse me, the AC is too cold here, could you please adjust it?

• B. I really appreciate you sorting that out quickly. Thank you for the excellent service!

• C. Could we get a box for leftover food?

• D. I apologize for asking, but we ordered about 30 minutes ago. Could you check on our food status, please?

The plate/fork is dirty.

• A. I'm afraid the soup is a bit cold; can you heat it up for me?

• B. Excuse me, I'm afraid my fork/plate is dirty. Could I have a clean one, please?

• • C. Excuse me, I think there's a mix-up. I ordered the pizza. Could you bring that out, please?

• D. Thank you, but I believe I ordered the chocolate cake. Could you check and bring the correct one, please?

The music is too loud near your table.

• A. I'm sorry, but we find the music a bit loud. Would you mind turning it down just a bit, please?

• B. I'm sorry to bother you; my soup is cold. Would you mind heating it up for me?

• C. Excuse me, could we please get a box to take this food home?

• D. Excuse me, could you please check on the soda I ordered? Thank you.

You need a box for leftover food.

• A. Excuse me, could you bring us more napkins?

• B. Excuse me, is it too late to switch my order to the fish instead of the chicken? “Thank you.”

• C. I apologize for asking, but we ordered about 30 minutes ago. Could you check on our food status, please?

• D. Excuse me, could we please get a box to take this food home?

You need a refill on your drink.

• A. Could we split the bill?

• B. Could I please get a refill on my drink when you have a moment?

• C. That's too bad it's unavailable! What would you recommend instead?

• D. Excuse me, could we please get a box to take this food home?

You need to ask for the check/bill.

• A. Excuse me, could we please have the check when you are ready?

• B. Excuse me, could we get the bill now, please?

• C. Excuse me, could you bring extra sauce?

• D. I apologize; my ice cream is quite melted. Could I get a firmer scoop, please?