IT essentials 10-14

Which two tools are available to transfer user data and settings from an old Windows computer to a Windows operating system on a new computer?

• Windows Easy Transfer

• Windows User Manager

• Windows Upgrade Assistant

Answer explanation

Windows Easy Transfer is specifically designed to move user data and settings from an old Windows PC. Windows Upgrade Assistant helps with upgrading the OS, making it suitable for transferring settings as well.

A user wants to extend a primary partition formatted with the NTFS file system with the unallocated space on the hard disk. What must the user do after the primary partition is extended to make it usable?

• Convert the disk type to dynamic.

• Ensure that the disk type is basic.

• Format the disk with the FAT64 file system.

• Partition the new space as a basic disk.

Answer explanation

To make the extended NTFS partition usable, the user must convert the disk type to dynamic. This allows for the management of the extended space effectively, as basic disks do not support extending partitions.

Why is a full format more beneficial than a quick format when preparing for a clean OS installation?

• A full format is the only method of installing Windows 8.1 on a PC that has an operating system currently installed.

• A full format will delete files from the disk while analyzing the disk drive for errors.

• A full format will delete every partition on the hard drive.

• A full format uses the faster FAT32 file system, whereas a quick format uses the slower NTFS file system.

Answer explanation

A full format is beneficial because it not only deletes files but also checks the disk for errors, ensuring a clean and reliable environment for the OS installation.

A technician wishes to prepare the computers in the network for disaster recovery. The network consists of a variety of desktops and laptops from different vendors. All the computers are running either a 32-bit version of Windows 10 Pro or a 64-bit version of Windows 10 Pro. How would the technician prepare the recovery media?

• Prepare one 64-bit recovery disc for all the computers.

• Prepare one 32-bit recovery disc for all the computers.

• Prepare individual recovery discs for all the computers.

• Prepare one image restore for all the computers.

Answer explanation

Each computer runs either a 32-bit or 64-bit version of Windows 10 Pro. To ensure compatibility, the technician must prepare individual recovery discs tailored to each architecture, making this the correct choice.

A technician wishes to deploy Windows 10 Pro to multiple PCs through the remote network installation process. The technician begins by connecting the new PCs to the network and booting them up. However, the deployment fails because the target PCs are unable to communicate with the deployment server. What is the possible cause?

• The wrong network drivers are loaded in the image file.

• The SID has not been changed in the image file.

• The NIC cards on the new PCs are not PXE-enabled.

• Sysprep was not used before building the image file.

Answer explanation

The deployment fails because the NIC cards on the new PCs are not PXE-enabled, preventing them from booting from the network and communicating with the deployment server.

Which condition is required when planning to install Windows on a GPT disk?

• The computer must be UEFI-based.

• Only one primary partition can contain an OS.

• The maximum partition size cannot exceed 2 TB.

• The maximum number of primary partitions that can co-exist is 4.

Answer explanation

To install Windows on a GPT disk, the computer must be UEFI-based. This is essential because GPT requires UEFI firmware to boot, unlike the older BIOS systems that work with MBR disks.

A technician wishes to perform a customized unattended network installation of Windows 10 on a PC. The requirements include the installation of specific applications and device drivers through the use of an answer file. What would the technician use to create the answer file?

• Recovery partition

• Windows SIM

• disk cloning

• System Restore

Answer explanation

The technician would use Windows SIM (System Image Manager) to create the answer file for a customized unattended installation of Windows 10, allowing for the inclusion of specific applications and drivers.

An organization has purchased a custom application for the sales staff that can only be installed on a 64-bit Windows operating system. Each member of the sales staff has a Windows 8.1 32-bit PC. What must the IT department do in order to install and run the application on the sales staff computers?

• Downgrade the 32-bit Windows 8.1 to 64-bit Windows 7.

• Upgrade the 32-bit Windows 8.1 to 64-bit Windows 10.

• Perform a clean installation of 64-bit Windows 10.

Answer explanation

To run the custom 64-bit application, the IT department must perform a clean installation of 64-bit Windows 10, as the current 32-bit Windows 8.1 cannot support the application.

What are two possible solutions to any Windows computer restarting continuously and never displaying the desktop?

• Press F8 to open the Advanced Options menu and choose Disable Automatic Restart on System Failure.

• Run chkdsk /F /R from the recovery console.

• Upgrade the video card.

• Access the BIOS and change the boot order options.

• Upgrade the processor.

Answer explanation

Pressing F8 allows you to disable automatic restarts, which can help identify the issue. Running chkdsk /F /R checks for disk errors that may cause boot problems, making these effective solutions for continuous restarts.

When deploying another workstation with the image file, the workstation exhibits network connectivity issues on completion. What could cause this?

• The SID of the original PC is not cleared when creating the image with DISM.

• The technician used the wrong tool to create the image file.

• The network drivers were not added to the image file.

• The Sysprep utility should have been turned off prior to the creation of the image file.

Answer explanation

The SID of the original PC not being cleared can lead to network connectivity issues, as the new workstation may conflict with the original's identity on the network. This is why it's crucial to reset the SID when creating an image.