DHS IST Midterm Review Fall 2025
Authored by Christopher Jones
Computers
9th - 12th Grade
Used 88+ times
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100 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which skill is essential for IT support roles?
Painting
Singing
Communication
Running
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a help desk ticket?
A record of an issue
A virus
A receipt
A password
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which tool allows remote troubleshooting?
Printer
Remote desktop
Calculator
Camera
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a KPI?
Performance metric
Virus
Backup file
Keyboard part
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Who handles user account permissions?
Chef
Coach
Designer
System admin
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is documentation used for?
Recording solutions
Making art
Gaming
Speeding WiFi
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What action prevents repeating mistakes?
Deleting tickets
Documenting fixes
Ignoring issues
Rebooting
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