CUSTOMERS WITH SEVERE ALLERGIES

If a customer is allergic or sensitive to products that may be found in an aircraft cabin, it is the airlines responsibility to have a proper medication and other protection on board.

• TRUE

• FALSE

• MAYBE

• HUHU DI KO ALAM

Answer explanation

It is the passengers responsibility to carry proper medication.

Air Canada has phased out peanuts from all packaged bar snacks onboard its aircraft in all classes of service.

• TRUE

• FALSE

• MAYBE

• HUHU DI KO ALAM

• Air Canada offers a special meal that is free of nut, peanut and other allergens.

• TRUE

• FALSE

• MAYBE

• HUHU DI KO ALAM

Answer explanation

• Air Canada cannot guarantee that the complimentary meal or other food items served on board will be free from peanuts, peanut by-products or many other food to which a person may be allergic, as it would be impossible to manage with our many caterers, their suppliers and sub-suppliers. Allergens can never be eliminated from an environment.

Surrounding customers located in the buffer zone will be briefed by the ground crew that they must not consume or purchase nut, peanut products or other allergens.

• TRUE

• FALSE

• MAYBE

• HUHU DI KO ALAM

Answer explanation

Flight Attendants are the one who will brief the said passengers on board.

From which cabin is this example of buffer zone applicable?

• Economy Cabin

• Bulkhead of Economy Cabin

• Business Class

• Premium Economy Cabin

From which cabin is this example of buffer zone applicable?

• Economy Cabin

• Bulkhead of Economy Cabin

• Business Class

• Premium Economy Cabin

From which cabin is this example of buffer zone applicable?

• Economy Cabin

• Bulkhead of Economy Cabin

• Business Class

• Premium Economy Cabin

From which cabin is this example of buffer zone applicable?

• Economy Cabin

• Bulkhead of Economy Cabin

• Business Class (w/o Pods)

• Premium Economy Cabin

• Business Class (w/ Pods)

From which cabin is this example of buffer zone applicable?

• Economy Cabin

• Bulkhead of Economy Cabin

• Business Class (w/o Pods)

• Premium Economy Cabin

• Business Class (w/ Pods)

1. Children cannot travel unaccompanied unless they are 12 years of age or older and they can self-administer their own auto-injector or self-use of an inhaler.

• TRUE

• FALSE

• MAYBE

• HUHU DI KO ALAM