Cross Cultural Management Questions and Answers

What does the term “glocalization” mean?

• Companies only focus on local markets.

• Companies apply identical strategies everywhere.

• Companies combine global strategies with adaptation to local cultures.

• Companies only sell global products.

Why might a 50-year-old Japanese manager feel offended negotiating with a much younger American manager?

• Younger managers are usually less educated.

• In many Asian cultures, status and authority are linked to age and seniority.

• Japanese managers prefer working alone.

• American managers usually refuse to negotiate.

In Trompenaars’ example, why did the Italian salesman reduce his sales after receiving a large bonus?

• He wanted to change jobs.

• The bonus system confused him.

• He did not want to earn more than his boss or make colleagues look inadequate.

• He no longer liked selling.

Singaporean and Indonesian managers believed pay-for-performance could damage long-term relationships with customers.

• True

• False

In Latin cultures, matrix management is often unpopular because employees prefer loyalty to a single boss.

• True

• False

Universalists believe that rules should always be respected, even if it affects personal relationships.

• True

• False

Particularists believe that rules are always more important than friendships.

• True

• False

Which word from the text means “the use of reasoning rather than emotions or beliefs”?

• Intuition

• Rationality

• Sensitivity

• Emotion

Which word means “understanding something without conscious reasoning”?

• Logic

• Analysis

• Intuition

• Authority

Which word means “respect, prestige, or importance given to someone”?

• Hierarchy

• Authority

• Status

• Promotion