Assertive vs. Aggressive Communication

What is the main difference between assertiveness and aggressiveness?

• Assertiveness is about being passive, while aggressiveness involves being active.

• Assertiveness is about being shy, while aggressiveness involves confidence.

• Assertiveness is about being confident, while aggressiveness involves hostility.

• Assertiveness is about being quiet, while aggressiveness involves being loud.

Which posture is considered assertive?

• Standing up straight with relaxed shoulders.

• Hunched shoulders and leaning forward.

• Head cocked to one side.

• Crossed arms and legs.

How should you position yourself to maintain an assertive distance?

• Stand far away from the other person.

• Stand very close to the other person.

• Allow enough room for both to feel at ease.

• Stand over the other person.

What kind of eye contact is considered assertive?

• Side-eyeing someone.

• Maintaining direct eye contact.

• Looking up or down.

• Narrowing and squinting eyes.

How can you ensure your written communication is assertive?

• Avoid greetings and polite phrases.

• Write in all caps and use exclamation points.

• Use passive voice and polite words.

• Use active voice and clear, concise language.