Responding to negative people

What part of the brain controls your emotions?

• hypothalamus

• amygdala

• medula

• amedia

Who is the only person that can control your responses?

What is the FIRST thing you need to do when you feel emotional?

Which one do you feel would work best for you?

• That's interesting. Why do you say that?

• That's interesting. Why did you do that?

• That's interesting. Tell me more.

• That's interesting. What made you ask that?

How many phrases did the speaker present?