Conflict Resolution in Professional Settings

Conflict Resolution in Professional Settings

Assessment

Interactive Video

Professional Development, Business, Life Skills

9th - 12th Grade

Hard

Created by

Jackson Turner

FREE Resource

Sarah and Ryan face a significant disagreement that strains their working relationship. The conflict arises from differing viewpoints on a critical project decision, leading to a breakdown in communication and mutual understanding. Sarah, known for her meticulous approach and risk aversion, clashes with Ryan, who thrives on innovation and calculated risks. As emotions run high, tensions escalate, making it challenging for them to find common ground and compromise. This impacts both their professional rapport and the project's progress. The video explores how they might resolve their conflict effectively.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main issue that Sarah and Ryan are facing?

A personal disagreement

A significant disagreement affecting their work

A misunderstanding about project deadlines

A conflict over team leadership

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary cause of the conflict between Sarah and Ryan?

Personal dislike for each other

Different viewpoints on a critical project decision

Miscommunication about project goals

Competition for a promotion

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does Sarah's approach to work differ from Ryan's?

Sarah is meticulous and risk-averse, while Ryan is innovative and takes calculated risks

Sarah prefers quick decisions, while Ryan is more cautious

Both are risk-averse but have different working styles

Sarah is more innovative, while Ryan is risk-averse

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What impact does the conflict have on Sarah and Ryan's professional relationship?

It improves their project progress

It has no significant impact

It leads to a breakdown in communication and mutual understanding

It strengthens their collaboration

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the overall effect of the conflict on the project?

The project is completed ahead of schedule

The project faces delays and challenges

The project progresses smoothly

The project is put on hold