Communication Concepts and Processes

This video tutorial explores the complexity of communication, highlighting the use of symbols like words and gestures to convey meaning. It defines communication as a process of sharing meanings through mutually understood signs and symbols. The tutorial explains the encoding and decoding of messages, the role of feedback, and the impact of channels and interference on communication. It also emphasizes the importance of context, including relationships and environment, in shaping communication.

What is one reason communication can be complex?

• We have abstract ideas and feelings.

• We have simple psyches.

• We can read each other's minds.

• We don't use symbols.

Why have humans developed symbols in communication?

• To make things more complicated.

• To convey meaning to each other.

• To avoid using words.

• To simplify our thoughts.

What is a high-level definition of communication?

• The act of reading each other's minds.

• The act of conveying meanings through signs, symbols, and semiotic rules.

• The process of thinking abstractly.

• The use of gestures only.

What does 'semiotic' mean in the context of communication?

• The use of sounds.

• The use of technology.

• The use of signs.

• The use of gestures.

What is the process of converting thoughts into words called?

• Channeling

• Encoding

• Decoding

• Feedback

What is the role of feedback in communication?

• To encode messages.

• To carry the message.

• To react to the message.

• To decode messages.

What does the 'channel' refer to in communication?

• The content of the message.

• The reaction to the message.

• The context of the message.

• The method of carrying the message.

What is an example of internal noise in communication?

• Daydreaming.

• A noisy environment.

• A technology failure.

• Distance between communicators.

How does context influence communication?

• It doesn't influence communication.

• It changes how we communicate.

• It simplifies communication.

• It only affects verbal communication.

Which of the following is NOT a factor in the context of communication?

• Relationship between communicators.

• Physical environment.

• Purpose of communication.

• Encoding process.