Professional Email Etiquette

This video provides 10 essential email etiquette tips to help professionals write more effective and professional emails. It emphasizes the importance of maintaining a professional image, responding promptly, managing emotions, using accurate subject lines, choosing appropriate greetings, being concise, avoiding certain language, organizing attachments, and proofreading before sending. These tips aim to enhance communication skills and prevent common email mistakes.

Why is it important to remember that what goes online stays online?

• Because it can be deleted anytime.

• Because it is only visible to the recipient.

• Because it can be edited after sending.

• Because it is out of your control once sent.

What is the recommended time frame to respond to an email?

• Within a month

• Within a week

• Within 24 to 48 hours

• Within 12 hours

What should you do if you receive an email that makes you angry?

• Forward the email to your manager.

• Respond immediately to express your feelings.

• Ignore the email completely.

• Take a break and wait at least one hour before responding.

What is a key characteristic of a professional email subject line?

• It should be vague.

• It should misrepresent the content.

• It should be clickbaity.

• It should be accurate and informative.

How should you address someone in a formal email?

• With Mr., Ms., or Mrs. followed by their last name.

• By their first name only.

• With their job title only.

• With a nickname.

What is the best way to start the body of your email?

• By discussing unrelated topics.

• With a joke.

• By getting straight to the point.

• With a long introduction.

Why should you avoid using the word 'just' in your emails?

• It makes you sound too confident.

• It makes you sound less confident and inexperienced.

• It is grammatically incorrect.

• It is too formal.

What should you do with attachments in your email?

• List and name them appropriately.

• Send them in a separate email.

• Send them without naming or listing them.

• Attach them without any explanation.

Why should you enter the recipient's email address last?

• To avoid sending the email before it is ready.

• To ensure the recipient's email is correct.

• To avoid spam filters.

• To make sure the email is sent quickly.

What is the final step before sending an email?

• Adding more content.

• Proofreading for errors.

• Deleting unnecessary attachments.

• Changing the subject line.