Wells Fargo Scandal and Consequences

Wells Fargo Scandal and Consequences

Assessment

Interactive Video

Business, Social Studies, Journalism

10th - 12th Grade

Hard

Created by

Olivia Brooks

FREE Resource

The Wells Fargo scandal involved employees creating unauthorized bank accounts and credit cards to meet sales targets, affecting up to 2 million customers. This led to job losses for over 5,000 employees and a significant market impact, with shares dropping by 6%. Political figures, including Senator Liz Warren, criticized Wells Fargo's leadership, calling for accountability. Federal investigations are ongoing, raising concerns about similar practices across the banking sector.

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What did Wells Fargo employees create without customer knowledge?

Bank accounts and credit cards

Insurance policies

Investment portfolios

Loan agreements

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the average fee some customers were charged for accounts they didn't know existed?

$100

$50

$10

$25

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What did the Los Angeles Times investigation reveal about Wells Fargo's sales culture?

It was customer-friendly

It was high-pressure and unethical

It was focused on long-term goals

It was relaxed and flexible

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What did some employees do in desperation to meet sales targets?

Offered discounts

Resigned from their jobs

Worked overtime

Opened unneeded accounts for customers

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many employees lost their jobs due to the scandal?

1,000

2,500

10,000

5,000

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

By how much did Wells Fargo's market shares drop after the scandal broke?

4%

2%

8%

6%

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the estimated market cap loss for Wells Fargo due to the scandal?

$10 billion

$12 billion

$14 billion

$16 billion

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