Customer Interaction in a Shop

The video tutorial demonstrates a typical customer service interaction in a store setting. It begins with a customer inquiring about the price of a magazine, followed by additional purchases of water and sweets. The transaction is completed with payment and change given. The interaction is repeated twice more, showcasing the process of handling customer inquiries and transactions efficiently.

What is the first thing the shopkeeper says to the customer?

• How much is this magazine?

• Would you like a bag?

• Hi, can I help you?

• Do you have a bottle of water?

How much does the magazine cost?

• £1.99

• £3.40

• £2.00

• £1.50

Where can the customer find cold bottles of water?

• In the fridge

• Near the counter

• Outside the store

• On the shelf

What additional item does the customer decide to buy?

• A bottle of juice

• Some sweets

• A newspaper

• A chocolate bar

What is the total cost of the items the customer buys?

• £2.99

• £3.60

• £3.40

• £4.00

How much change does the customer receive?

• £1.50

• £1.60

• £1.70

• £1.80

What does the shopkeeper ask the customer after giving the change?

• Would you like a receipt?

• Can I help you with anything else?

• Do you need anything else?

• Would you like a bag?