Dispute Resolution Methods Overview

The video explores methods of resolving disputes, focusing on mediation, conciliation, and arbitration. It explains each method's process, appropriateness, and key features, emphasizing cooperation and legal binding decisions. The video also discusses when each method is suitable, considering factors like privacy, cost, and complexity.

What is the key message from Bruce Lee's quote mentioned in the video?

• Success is only for the extraordinary.

• Success is a result of luck.

• Success is achieved through consistent focus.

• Success comes from natural talent.

Which of the following is NOT a method of dispute resolution discussed in the video?

• Mediation

• Conciliation

• Litigation

• Arbitration

What is the primary goal of mediation?

• To help parties come to their own agreement.

• To have a judge make a decision.

• To publicly resolve disputes.

• To enforce strict rules of evidence.

In mediation, what role does the mediator play?

• Facilitator

• Judge

• Decision maker

• Advisor

How does conciliation differ from mediation?

• Conciliator offers advice and suggestions.

• Conciliation is more formal than mediation.

• Conciliation involves a jury.

• Conciliator makes the final decision.

Which organization is mentioned as using a conciliatory approach?

• Federal Court

• Consumer Affairs Victoria (CAV)

• Supreme Court

• Local Council

What is a key feature of arbitration?

• It is always public.

• It does not involve any evidence.

• It is informal and non-binding.

• The arbitrator makes a legally binding decision.

Why might businesses prefer arbitration over going to court?

• It is always cheaper.

• It does not require any legal knowledge.

• It is private and confidential.

• It is always faster.

Which method is most appropriate when parties need a legally enforceable decision?

• Mediation

• Negotiation

• Conciliation

• Arbitration

What is a common disadvantage of alternative dispute resolution methods?

• They are always public.

• They are always slower.

• They lack strict rules of evidence.

• They are always more expensive.