Self-Checkout Systems: Perspectives and Concerns

Amy and Masood discuss the rise of self-checkout machines in stores. Masood appreciates the convenience and speed, especially for small purchases, while Amy is concerned about the loss of social interaction and potential job losses for store workers. They debate the pros and cons, with Masood valuing efficiency and Amy emphasizing the importance of human interaction and job security.

What new trend in stores is Amy frustrated about?

• Self-checkout systems

• Online shopping

• Home delivery services

• Loyalty programs

Why does Masood prefer using self-checkout machines?

• They are faster for small purchases

• They provide better customer service

• They offer discounts

• They are more accurate

What does Masood say about having a lot of items at checkout?

• He prefers self-checkout

• He asks for assistance

• He uses the normal line

• He avoids shopping altogether

What is one of Amy's main concerns about self-checkout systems?

• They are too expensive

• They are difficult to use

• They are not available everywhere

• They reduce social interaction

According to Amy, what skill is being lost due to self-checkout systems?

• Mathematical skills

• Social skills

• Technical skills

• Organizational skills

What does Amy believe is a consequence of using self-checkout machines?

• Faster checkout times

• Job losses for workers

• Improved customer satisfaction

• Increased store profits

What does Amy suggest is important for emotional well-being?

• Using technology

• Face-to-face interactions

• Shopping online

• Avoiding small talk

What does Amy think about the impact of self-checkout on manners?

• It deteriorates them

• It makes people more polite

• It has no effect

• It improves them

How does Masood justify the use of self-checkout despite Amy's concerns?

• He feels it offers better prices

• He finds it more environmentally friendly

• He thinks it saves time for small purchases

• He believes it improves store security

What is Masood's final stance on using self-checkout?

• He will encourage others to avoid it

• He will avoid it completely

• He will use it when convenient

• He will only use it for large purchases