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Computer Troubleshooting Scenarios

Computer Troubleshooting Scenarios

Assessment

Interactive Video

Computers

9th - 12th Grade

Practice Problem

Easy

Created by

Olivia Brooks

Used 1+ times

FREE Resource

This video tutorial covers troubleshooting common hardware issues, including sudden shutdowns, system freezes, POST errors, boot problems, continuous reboots, no power situations, noise and overheating, intermittent issues, and the importance of error messages and logs. It provides practical solutions and diagnostic tips to identify and resolve these problems effectively.

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a common cause of a computer shutting down abruptly without warning?

Low battery

Excessive heat

Network failure

Software update

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which tool can be used to check for system lockup issues in Windows?

File Explorer

Control Panel

Task Manager

Device Manager

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the power-on self-test (POST) check for during startup?

Internet connection

Hardware components

Software updates

User login credentials

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What might indicate a problem with the power supply if the fans are spinning but the system is not booting?

Corrupted BIOS

Low voltage output

Faulty RAM

Overheating CPU

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you do if you smell smoke coming from your computer?

Run a virus scan

Check for software updates

Unplug the system immediately

Restart the computer

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What might a constant clicking noise from your computer indicate?

A software glitch

A power surge

A network issue

A faulty hard drive or fan

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the 'blue screen of death' in Windows?

A virus alert

A critical system error

A hardware installation prompt

A software update notification

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