The Shining Hotel Staff Interactions

The video tutorial features a brief interaction at The Shining Hotel in London. It begins with a greeting and introduction to the hotel, followed by a mention of its location in London. The video concludes with an offer of assistance to the customer, showcasing basic customer service skills.

What is the initial greeting used by the staff at The Shining Hotel?

• Good morning, this is The Shining Hotel.

• Hello, welcome to The Shining Hotel.

• Welcome to The Shining Hotel, how may I help you?

• Hi, how can I assist you today?

Where is The Shining Hotel located?

• London

• Paris

• New York

• Tokyo

What does the staff offer to do for the guest?

• Arrange transportation

• Offer a complimentary breakfast

• Provide a tour of the hotel

• Help with any inquiries