Understanding Digital Body Language

The video discusses the shift from face-to-face to online communication due to Covid, focusing on the changes in body language. It introduces Erica Dhawan's concept of 'Digital Body Language' and explores challenges like eye contact and the need to slow down in online meetings. The video also highlights the importance of informal interactions, known as the 'water cooler effect', and concludes with a vocabulary recap.

What type of communication involves using hand gestures and facial expressions?

• Body language

• Written communication

• Verbal communication

• Sign language

What was the main change in communication during the Covid pandemic?

• Increased face-to-face meetings

• Shift to online video meetings

• More phone calls

• Use of handwritten letters

How did Erica Dhawan overcome her shyness according to the program?

• Raising her hand in class

• Attending public speaking classes

• Copying the body language of cool kids

• Practicing in front of a mirror

What is a common issue with making eye contact in online meetings?

• It is too intense

• It is almost impossible

• It is too distracting

• It is too personal

What does Erica Dhawan suggest to help with communication in online meetings?

• Avoid eye contact

• Slow down and pause

• Use more gestures

• Speak faster

Why is it harder to laugh and smile in video meetings?

• Lack of interesting topics

• Poor video quality

• Screen delays and distractions

• People are more serious

What is the 'water cooler effect'?

• A way to increase productivity

• A method to cool down during meetings

• A technique to improve video quality

• Informal conversations at work

What does 'in unison' mean?

• Happening in silence

• Happening at different times

• Happening together and at the same time

• Happening with a delay

What is brainstorming?

• A solo activity to generate ideas

• A way to memorize information

• A group discussion to generate new ideas

• A method to relax the mind

What does it mean to process information?

• To write it down

• To think about it carefully

• To ignore it

• To share it with others