Client Onboarding and Document Verification

Client Onboarding and Document Verification

Assessment

Interactive Video

1st Grade - University

Practice Problem

Hard

Created by

Olivia Brooks

FREE Resource

The video tutorial covers the process of reviewing client emails for funding applications. It explains the use of the Miller note board to track applications, the importance of timely document submission, and how to handle approvals and denials from lenders. The tutorial emphasizes the need for client preparedness and accuracy in communication with lenders. It also details the steps for verifying and submitting required documents to finalize funding.

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step after successfully onboarding a client in the email review process?

Scrub the client's credit

Contact the lenders

Start applying for funding

Review the client's emails

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main purpose of reviewing a client's emails?

To find personal information

To verify the client's identity

To update the client's contact details

To determine what the bank needs to finalize funding

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is it important to update the Miller note board?

To track the client's spending habits

To ensure all applications and approvals are recorded

To monitor the client's email activity

To keep a record of the client's personal information

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should be done if a client is asked to submit another application by a lender?

Submit the same application again

Cancel the application process

Call the client to discuss the situation

Ignore the request

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the consequence of taking too long to submit documents to a lender?

The client will receive a penalty

The application will be expedited

The lender will withdraw the contract

The lender will increase the loan amount

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you do if a lender requests a membership and paycheck stubs?

Submit only the membership

Ignore the request

Submit only the paycheck stubs

Submit both the membership and paycheck stubs

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How often should a funding specialist check a client's emails after applying for funding?

Every day

Once a week

Only when notified by the client

Once a month

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