Bank Account and Cash Card Process

A customer visits a service desk to request a cash card. The service representative suggests using a credit card as a cash card, but the customer insists on a cash card. The customer provides an ID for verification and fills out a form. The representative then proceeds to issue the cash card.

What does the customer initially request from the bank representative?

• An account statement

• A credit card

• A cash card

• A loan

What alternative does the bank representative offer to the customer?

• Using a debit card as a cash card

• Using a credit card as a cash card

• Opening a new account

• Applying for a loan

What does the customer decide regarding the bank representative's suggestion?

• They insist on only needing a cash card

• They choose to apply for a loan

• They agree to get a credit card

• They decide to open a new account

What does the bank representative ask for after the customer insists on a cash card?

• The customer's address

• The customer's phone number

• The customer's ID card

• The customer's account number

What is the final step the customer needs to complete to get the cash card?

• Make a deposit

• Fill out a form

• Sign a contract

• Provide a reference