Phone Conversation Quiz

Phone Conversation Quiz

Assessment

Interactive Video

Business, Life Skills, Communication

5th - 8th Grade

Hard

Created by

Sophia Harris

FREE Resource

The transcript is a phone conversation where Harry Smith from ABC Company calls Victory Corporation to speak with Mrs. Kent. He is informed that she is in a meeting and opts to leave a message for her to call back. He provides his contact number and the call concludes with polite farewells.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who does Harry Smith want to speak with?

Mr. Kent

Mr. Smith

Mrs. Smith

Mrs. Kent

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is Mrs. Kent doing when Harry calls?

At home

Having lunch

In a meeting

On vacation

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does Harry Smith want Mrs. Kent to do?

Meet him for lunch

Visit his office

Call him back

Send an email

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the phone number Harry provides?

646-975-0730

646-957-0307

646-975-3070

646-975-0307

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does the conversation end?

With a thank you

With a complaint

With a question

With a joke