Customer Interactions and Pricing

Customer Interactions and Pricing

Assessment

Interactive Video

English, Life Skills, Business

3rd - 6th Grade

Hard

Created by

Amelia Wright

FREE Resource

The video tutorial demonstrates a typical customer interaction at a store. It begins with a customer inquiring about the price of a magazine, followed by the purchase of a bottle of water. The transaction is completed with the customer receiving change and declining a bag. This interaction is repeated twice more, showcasing the process of handling customer inquiries, completing transactions, and providing change. The video emphasizes the importance of clear communication and efficient service in a retail setting.

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6 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the price of the magazine in the first interaction?

$2.99

$1.99

$2.50

$1.50

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How much change does the customer receive in the first interaction?

£1.60

£1.50

£2.00

£1.00

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In the second interaction, where does the customer find the cold bottle of water?

In the back room

At the counter

In the fridge

On the shelf

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the total cost of the items in the second interaction?

£3.00

£2.40

£4.00

£3.40

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

During the third interaction, what does the customer decide not to take?

A receipt

A bag

A loyalty card

A discount

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the repeated price of the magazine in all interactions?

$3.99

$2.99

$1.99

$4.99