Workplace Safety and Procedures

The video provides an induction for trades at Spencers, covering the induction process, company values, code of conduct, customer focus, and quality assurance. It also includes detailed health and safety guidelines, emphasizing the importance of proper conduct, communication, and safety measures on site.

What is required to complete Spencer's induction process?

• Just filling in an induction form

• Only reading the trades worker handbook

• Watching a presentation and sending a photo ID

• None of the above

Which of the following is NOT a company value of Spencer's?

• Customer Focus

• Innovation

• Exclusivity

• Teamwork

What should you do if a tenant tries to engage in a personal conversation?

• Engage in the conversation

• Politely decline and report to Spencer's

• Ignore the tenant

• Invite them for a social meeting

What is the purpose of taking photos of work?

• To keep as a personal collection

• To show off on social media

• To provide a record and help with the approval process

• To sell to third parties

What should you do if additional work is needed that is not on the work order?

• Wait for the tenant to fix it

• Add it to the job using the app and attach photos

• Do it without informing anyone

• Ignore it

What is the first step in the quality assurance process?

• Issuing corrective action requests

• Carrying out audits

• Ignoring feedback

• Completing work without checks

What should you do if you encounter a hazard on site?

• Wait for someone else to handle it

• Ignore it

• Report it to Spencer's and fill in the site safety notice board

• Continue working without changes

What is the correct procedure if you suspect asbestos on site?

• Remove it yourself

• Continue working as usual

• Contact Spencer's immediately for an asbestos survey

• Ignore it and proceed

What should you do if you find a dog on the property?

• Ignore the dog

• Call animal control

• Ensure the dog is secured or leave the site

• Pet the dog

What is the importance of wearing PPE on site?

• To impress clients

• To protect yourself from hazards

• To look professional

• To avoid getting dirty