

Coffee Ordering Experiences and Emotions
Interactive Video
•
Fun, Life Skills
•
6th - 10th Grade
•
Practice Problem
•
Hard
Sophia Harris
FREE Resource
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10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What change did the narrator make to their iced coffee order?
Switched from milk to cream
Switched from sugar to honey
Switched from hot to iced coffee
Added extra ice
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why does the narrator feel nervous when ordering coffee?
They dislike the taste of coffee
They are afraid of spilling the coffee
They don't like talking to baristas
They are unsure about the coffee shop's menu
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the narrator's strategy for dealing with incorrect coffee orders?
Asking for a refund
Trying another coffee shop
Making coffee at home
Complaining to the manager
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does the narrator handle ordering coffee for their wife?
They memorize her order
They ask the barista for suggestions
They show the barista a text message
They order the same drink for both
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does the narrator do when asked if their wife's coffee should be sweetened?
They guess the answer
They call their wife
They ask the barista to decide
They choose not to sweeten it
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the narrator's reaction to being asked for their order before reaching the counter?
They ignore the barista
They change their order
They feel pressured and uncomfortable
They appreciate the efficiency
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does the narrator think about Starbucks' approach to taking orders?
It's very organized
It's too slow
It's very customer-friendly
It's too aggressive
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