Conflict Resolution Skills Assessment

The video discusses conflict, its potential escalation, and the importance of conflict resolution skills. It provides steps to resolve conflicts, emphasizing understanding, communication, and compromise. Practicing these skills is portrayed as a sign of maturity. The video concludes with a call to visit additional resources.

What is the main reason the person feels upset in the introduction?

• They have to babysit while others go out.

• They lost their favorite toy.

• They failed a test.

• They are moving to a new city.

Which of the following is NOT mentioned as a potential source of conflict?

• Friends

• Family members

• Colleagues

• Romantic partners

What is a key skill needed to prevent conflicts from escalating?

• Conflict resolution skills

• Public speaking skills

• Artistic skills

• Mathematical skills

What is the first step in resolving a conflict?

• Raise your voice

• Ignore the other person

• Walk away

• Determine the actual disagreement

Why is it important to listen openly to the other person's feelings?

• To make them feel guilty

• To find their weaknesses

• To prepare your counter-argument

• To understand their point of view

What should you do if the agreed solution to a conflict is not working?

• Ignore the problem

• Give up

• Blame the other person

• Start the process over

What is a sign that you are growing up, according to the video?

• Ignoring disagreements

• Having the skill to resolve conflicts

• Winning every argument

• Avoiding all conflicts

What is the benefit of practicing conflict resolution?

• You never have to compromise

• You win every argument

• You become better at it

• You avoid all conflicts

Where can you find more resources on conflict resolution?

• resolution.net

• amaze.org

• skills.org

• conflict.com