Burger King Customer Experience Insights

Burger King Customer Experience Insights

Assessment

Interactive Video

Fun, Business

3rd - 7th Grade

Hard

Created by

Amelia Wright

FREE Resource

The video features a Burger King advertisement highlighting the flexibility and customization options available to customers. It begins with a catchy jingle, followed by a customer placing an order and requesting special modifications. The staff assures the customer that special orders are welcome, emphasizing the brand's commitment to serving food the way customers want. The video concludes with a reprise of the jingle, reinforcing the message of having it your way at Burger King.

Read more

5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main slogan introduced at the beginning of the video?

Finger lickin' good

Have it your way

Eat fresh

I'm lovin' it

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the customer initially order?

Three Whoppers and three Coca-Cola

Two Whopper Juniors and two Coca-Cola

One Whopper and two Coca-Cola

Two Whoppers, two Whopper Juniors, and four Coca-Cola

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What special request does the customer make for one of the Whoppers?

No onions and extra cheese

No pickle and no lettuce

Extra mustard and no tomato

No ketchup and extra lettuce

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does Burger King respond to special orders?

They charge extra for modifications

Special orders don't upset them

They only allow changes on weekends

They refuse to make changes

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the final message conveyed in the video?

Enjoy your meal

Come again soon

Have it your way at Burger King

Thank you for visiting