What was the main issue KPMG faced in 2014?

Understanding Purpose and Engagement

Interactive Video
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Business, Professional Development, Education, Social Studies
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10th Grade - University
•
Hard

Ethan Morris
FREE Resource
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Lack of clients
Low employee morale
Financial losses
Technological challenges
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What traditional methods did KPMG initially use to improve morale?
Hiring more staff
Perks and pay increases
Reducing work hours
Increased workload
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What was the purpose of the 'We Shape History' campaign?
To launch a new product
To recruit new employees
To highlight KPMG's historical contributions
To increase profits
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What historical event was NOT mentioned in the 'We Shape History' campaign?
Election of Nelson Mandela
Release of US hostages in Iran
Lend-Lease Act
Moon landing
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
According to the transcript, what question is more motivating for employees than 'why'?
When
Where
How
Who
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What was the outcome for call center workers who met scholarship recipients?
They quit their jobs
They worked less efficiently
They doubled their productivity
They received a pay raise
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What did the researchers at the call center aim to achieve?
Improve worker morale
Reduce call times
Hire more staff
Increase donations
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