Small Talk to Business Talk

Why is it important to create a comfortable atmosphere for interlocutors?

• To make them feel uncomfortable

• To establish trust and understanding

• To end a conversation quickly

• To avoid business topics

What is an example of small talk that can be used to start a conversation?

• Work projects

• Financial statements

• Discussing the latest news

• Weather or vacation

What question can you ask to find out why people came to the event?

• What's your favorite color?

• What's your favorite movie?

• What do you want to get out of this event?

• What kind of experience do you have?

What should you not do when transitioning to business topics?

• Ask questions

• Listen to the other person

• Getting too deep into the business

• Keep up small talk

What approach will help smoothly transition into serious business conversations?

• Take a pause

• Start discussing business right away

• Ask questions about the event

• Ignore the person you're talking to