Configuration management control

The video tutorial discusses the importance of configuration management controls in maintaining the integrity, security, and effectiveness of an organization's ICT systems. It covers activities such as identifying system configurations, establishing policies, and implementing processes. The tutorial emphasizes the need for documentation, monitoring, and reviewing configurations, and highlights the use of tools like ITSM for efficient management.

What is the primary purpose of configuration management controls in ICT systems?

• To reduce the cost of hardware

• To increase the speed of data processing

• To ensure the integrity, security, and effectiveness of ICT systems

• To enhance user interface design

Which activity is NOT part of configuration management?

• Reviewing and updating controls

• Implementing marketing strategies

• Establishing management policies

• Identifying system configurations

What is the focus of configuration management policies and procedures?

• To increase network bandwidth

• To design user-friendly interfaces

• To develop new software applications

• To ensure consistent and controlled management of ICT system configurations

Which of the following is a tool used in configuration management?

• Spreadsheet Software

• Word Processor

• Graphic Design Software

• ITSM Tools

How do ITSM tools assist in configuration management?

• By reducing software bugs

• By increasing hardware speed

• By embedding change management features

• By providing graphic design capabilities