Operations Management

Operations management involves overseeing business processes, focusing on converting labor and materials into goods or services. The main objectives are to enhance efficiency and productivity while minimizing waste and costs. Key areas include process management, inventory management, supply chain logistics, and customer relationship management.

What is the primary focus of operations management?

• Marketing strategies

• Financial planning

• Conversion of labor and materials into goods or services

• Human resource development

Which of the following is a key objective for an operations manager?

• Reducing product quality

• Balancing efficiency and productivity

• Maximizing employee turnover

• Increasing marketing expenses

What is NOT a focus of operations management objectives?

• Productivity

• Efficiency

• High waste

• Cost avoidance

Which area is included under operations management?

• Brand management

• Process management

• Public relations

• Event planning

What does operations management collectively encompass?

• Only customer relationship management

• Only supply chain management

• Various areas like process management, inventory management, and logistics

• Only financial management