Secondary ticketing: how it works, the law, pitfalls and the future

What was the main consequence of the ticket resale incident involving Arsenal and FC Cologne fans?

• An increase in ticket availability

• A match cancellation

• Crowd disturbances and a delayed kickoff

• A reduction in ticket prices

What was the author's first step in investigating ticket resale?

• Reporting to the police

• Contacting ticket resale websites

• Buying tickets for a Tottenham Hotspur match

• Interviewing football fans

Which company was mentioned as having an office in London but headquarters in Geneva?

• Ticketmaster

• Via Gogo

• StubHub

• Ticket Biz

What is one reason why ticket resale is considered illegal in the UK?

• It increases the number of fans at matches

• It leads to higher ticket prices

• It poses a security risk by mixing home and away fans

• It reduces club profits

What is a suggested action clubs can take to combat ticket resale?

• Sell more tickets online

• Take civil action against misuse of their intellectual property

• Ignore the issue

• Increase ticket prices

What is a common tactic used by touts to acquire tickets?

• Infiltrating membership schemes

• Buying directly from clubs

• Purchasing from fans at the stadium

• Using fake identities

What major event is mentioned as a future concern for ticket resale?

• The FA Cup

• The Premier League Final

• The FIFA World Cup in Russia

• The UEFA Champions League