Building Rapport in Interviews

The transcript discusses the importance of establishing rapport during interviews, whether with a suspect or in a job setting. It emphasizes creating a comfortable environment by dressing down, offering refreshments, and avoiding aggressive behavior. The focus is on maintaining composure and ensuring the interviewee's voluntary participation, highlighting the significance of free speech and making the process tolerable.

Why is it important to establish rapport during an interview?

• To intimidate the interviewee

• To ensure the interviewee is comfortable and open

• To show off your authority

• To make the interviewee feel superior

What is a suggested way to make an interviewee feel at ease?

• Offer them a drink or snack

• Speak in a loud voice

• Wear a formal suit

• Stand over them

What should you avoid doing if you don't get the answer you want in an interview?

• Raising your voice

• Asking more questions

• Offering a sandwich

• Rolling up your sleeves

Why is voluntariness important in an interview?

• It ensures the interviewee is forced to speak

• It respects the interviewee's right to free speech

• It makes the interviewee uncomfortable

• It allows the interviewer to dominate the conversation

What is the ultimate goal of making the interview process tolerable?

• To make the interviewee enjoy the process

• To ensure the interviewee does not find the process difficult

• To confuse the interviewee

• To make the interviewee silent