TED-Ed: The best way to apologize (according to science) | TED-Ed

The video explores the elements of effective apologies, emphasizing understanding the wronged party's perspective, accepting responsibility, and making amends. It uses examples to illustrate accidental and deliberate mistakes, highlighting the importance of acknowledging wrongdoing and offering repair. Apologies are not about seeking forgiveness but expressing remorse and accountability, serving as a step towards reconciliation.

What is considered the centerpiece of a good apology?

• Ignoring the mistake

• Offering a gift

• Understanding and accepting responsibility

• Making excuses

In the scenario with Marie, what is the key to making a sincere apology?

• Understanding how your actions affected her

• Explaining why you missed the event

• Promising to attend the next event

• Ignoring her feelings

What should you do if your mistake was not accidental?

• Understand the other person's perspective

• Ignore the situation

• Apologize only if asked

• Rationalize your actions

What is an 'offer of repair' in the context of apologies?

• A method to make the other person feel guilty

• A way to avoid responsibility

• A gesture to fix the damage caused

• A promise to never apologize again

What is the ultimate goal of a good apology?

• To get forgiveness and move on

• To express remorse and accept accountability

• To make the other person apologize

• To forget about the incident