Customer Future in the Changing World of Business

Bill Carmody discusses the rapidly changing future, focusing on consumer trends and technology adoption. He highlights the hype cycles of technologies like virtual reality and the real impact of artificial intelligence on businesses. The importance of identifying genuine trends through customer adoption is emphasized, along with enhancing consumer value by integrating technology into products and services.

What is a common pattern consumers follow when new technologies are introduced?

• Immediate adoption without hesitation

• Adoption only after government approval

• Complete rejection of new technologies

• A cycle of hype followed by practical adoption

Which recent AI tools have contributed to the equalization in the business world?

• 3D Printing and Robotics

• Blockchain and Cryptocurrency

• ChatGPT and Dolly

• Oculus and VR headsets

How can businesses determine if a technology trend is real?

• By observing customer adoption

• By consulting with competitors

• By attending tech conferences

• By reading tech blogs

What should businesses focus on when planning for the future?

• Innovations that are still in the research phase

• Technologies that are already being adopted by consumers

• Trends that are popular on social media

• Products that have the highest profit margins

How can businesses enhance their products for consumers using wearable technology?

• By creating more advertisements

• By reducing the price of their products

• By offering free trials

• By extending mobile apps to devices like the Apple Watch