Salesforce Platform App Builder Certification Training - Role and Role Hierarchy

The video tutorial explains how roles control user visibility and data access within an organization. It covers the setup of Organization-Wide Defaults (OWD) and role hierarchy, allowing managers to view and edit records of their subordinates. The tutorial also discusses the inheritance of data privileges through the hierarchy and the options available to administrators for managing data access settings.

What is the primary function of a role in an organization?

• To control data visibility

• To manage user accounts

• To create reports

• To assign tasks

In a role hierarchy, who can access the data held by subordinates?

• Managers

• External partners

• Only the CEO

• All employees

What does the role hierarchy control in terms of data?

• Data visibility

• Data storage

• Data import

• Data deletion

What happens if you uncheck the 'grant access using hierarchy' setting?

• It increases data visibility

• It decreases data visibility

• It has no effect

• It deletes the data

Who decides if access to custom objects rolls up in the hierarchy?

• The administrator or developer

• The end user

• The manager

• The CEO