CompTIA A+ Certification Core 2 (220-1102) - Troubleshooting at the GUI

The video tutorial covers troubleshooting techniques for Windows systems, focusing on rebooting, using Safe Mode, and Event Viewer for diagnostics. It addresses slow performance issues, emphasizing the importance of sufficient RAM and checking disk health. The tutorial introduces Autoruns, a tool for managing auto-starting programs, and provides guidance on fixing corrupted user profiles using regedit. The instructor highlights the importance of knowing the right tools and conducting effective web searches to resolve issues.

What is a common first step in troubleshooting Windows startup issues?

• Running a virus scan

• Updating drivers

• Rebooting the system

• Reinstalling Windows

What tool can be used in Safe Mode to view logs and diagnose Windows errors?

• Event Viewer

• Control Panel

• Task Manager

• Device Manager

What hardware component is mentioned as crucial for Windows performance?

• RAM

• Hard Drive

• Graphics Card

• Processor

Which tool from Sysinternals is recommended for managing startup programs?

• Registry Editor

• Process Explorer

• Autoruns

• Disk Cleanup

What is the main focus when dealing with application issues causing slow performance?

• Running a virus scan

• Reinstalling Windows

• Updating applications

• Managing startup programs

What is a potential solution for a corrupted user profile in Windows?

• Reinstalling Windows

• Creating a new user profile

• Running a virus scan

• Updating Windows

What is the preferable way to restore a corrupted user profile?

• Using a backup

• Reinstalling Windows

• Running a virus scan

• Using a third-party tool